Right of withdrawal
Refund can be claimed by withdrawing from the contract
Upon the conclusion of the purchase contract by means of distance communication, the purchaser has the right to withdraw from the purchase contract without giving any reason within 14 days of the receipt of the goods, within which the buyer must deliver to the seller an act with which the current valid legislation combines the expression of the will to cancel . The buyer may execute this right to withdraw from the contract by written notice of withdrawal from the contract. Goods shall be delivered either personally to the seller's shop together with a statement of will to withdraw from the contract or, at his own expense, send the goods to the seller at his address via one of the carriers together with a written declaration of will to withdraw from the contract. We recommend contacting the vendor by phone or e-mail prior to shipping the goods, and arrange for goods to be secured against damage by shipment (in the case of models, the original packaging is part of the product and also protects it from damage). Upon withdrawal from the purchase contract by the buyer by the consumer within 14 days within the meaning of Section 53 (7) of the Commercial Code, z. the buyer has the right to withdraw without any sanction, without prejudice to the seller's claim to cover the costs associated with the return of the goods.
The goods must be returned undamaged when using the right of withdrawal, preferably in their original packaging without any signs of use, including all accessories, warranty letters and instructions. Upon meeting all of the above conditions for returning the goods, the money for the goods will be sent by transfer to your account within 30 days of withdrawal. The buyer is not entitled to reimbursement of the costs he has paid to the seller in connection with the delivery of the goods by the carrier back.
Refund can be claimed if the following conditions are met:
• The right to refund is valid within 14 days of delivery.
• The goods must not be damaged.
• Selected goods must be packed in undamaged original packaging (see Business Terms - applicable to models).